All solutions
HOA communication software

The HOA communication software residents actually respond to.

Stop chasing residents through portals and email blasts. Ask Redline is two-way HOA communication over the channel every resident already uses — text and phone — with instant, cited answers and consent-safe broadcasts.

Most HOA communication tools are one-directional: post an announcement and hope residents log in to read it. Ask Redline flips that. Residents text or call one dedicated number and get an instant, accurate answer pulled straight from your community's governing documents — and when the board needs to reach everyone, a single broadcast lands in every opted-in resident's texts in seconds.

Because it works over ordinary SMS, MMS and WhatsApp, there's nothing to install and no login to forget — so participation is near-universal, including residents who never touch an app.

Two-way texting

Residents ask in their own words and get cited answers 24/7 — no portal, no app, no hold music.

Live phone answering

The AI Voice Concierge answers calls live, grounded in the same documents, and logs requests.

Consent-safe broadcasts

Push safety and operations alerts to every opted-in resident by text and email, with STOP/HELP handled automatically.

Grounded in your documents

Every policy answer quotes the exact CC&R, bylaw or rule section — never a guess.

Emergency alerts

Burst pipe or downed gate? Broadcast a community-wide alert in seconds; true emergencies always route to 911.

Board-ready reporting

Show exactly what was asked, answered and resolved each month — proof of value for the board.

What you get out of it

Cut repetitive resident questions off your team's plate
Reach every resident on the channel they actually use
Keep a timestamped, exportable consent log for TCPA/A2P compliance
Give residents same-second answers instead of next-day replies

Frequently asked

How is this different from a resident portal?

Portals only help residents who log in. Ask Redline answers over text and phone — no app or login — so far more residents actually engage, and it answers questions instead of just posting notices.

Is HOA texting legal?

Yes, with proper consent. Ask Redline is built for TCPA and A2P 10DLC compliance: clear opt-in language, required disclosures, automatic STOP/HELP/START handling, and an exportable consent log.

Can we still send broadcasts to everyone?

Yes. Send one message to every opted-in resident by text and email, with consent and opt-outs handled for you.

Related solutions

See it answering your residents.

We provision your line, digitize your documents and load your roster — most communities are live in about a week.